Privacy Policy

Last Updated: June 14, 2026

1. Who We Are

Our website address is: https://yourhairbyella.com

Hair By Ella (“Company,” “we,” “our,” or “us”) provides hair services in Lafayette, Colorado. We are committed to protecting your privacy and being transparent about how your information is collected and used.

2. Information We Collect

Information You Voluntarily Provide

When you submit a contact form, appointment request, or otherwise contact us, we may collect:

• Name

• Email address

• Phone number

• Appointment details

• Message content

We collect only the information necessary to respond to your inquiry and provide services.

We do not collect payment information through this website.

Information Automatically Collected

We may use analytics tools such as Google Analytics to understand how visitors use our website and improve user experience.

These tools may collect:

• Device type

• Browser type

• Pages visited

• Time spent on the website

• General geographic location

• IP address (processed according to Google policies)

This information is aggregated and does not directly identify you.

3. Cookies

Our website may use cookies or similar technologies to help improve website performance and measure traffic.

You can disable cookies through your browser settings if you prefer.

4. Comments & User Accounts

Comments and public user registration are currently disabled on this website.

Because of this, we do not collect comment-related data or maintain public user accounts.

5. How We Use Your Information

We use your information only to:

• Respond to inquiries

• Schedule appointments

• Provide customer service

• Improve our website and services

We do not sell, rent, or trade your personal information.

6. Who We Share Your Data With

We may share data only when necessary to operate our website and business, including:

• Website hosting providers

• Analytics providers

• Form processing tools

These providers are required to handle information securely.

We may also disclose information if required by law.

7. How Long We Retain Your Data

We retain submitted information only as long as necessary to:

• Respond to requests

• Provide services

• Maintain appropriate business records

• Comply with legal obligations

After that, information may be securely deleted.

8. Embedded Content From Other Websites

Pages on this website may include embedded content such as videos, maps, or social media content.

Embedded content behaves the same as if you visited the source website directly and may collect data according to its own privacy policy.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Object to certain processing activities

To make a request, please contact us using the information below.

10. Data Security

We implement reasonable safeguards designed to protect your information.

However, no method of transmitting data over the internet or storing data electronically can be guaranteed as completely secure.

11. Children’s Privacy

This website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

12. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

13. Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

14. Contact Information

Hair By Ella

Lafayette, Colorado

Phone: (720) 292-2404

Email: marketing@yourhairbyella.com

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Hair By Ella Salon Policies

Redo Policy

Your satisfaction is important.

If you are unhappy with your service, please contact Ella within 7 days of your appointment.

If the result does not match the original consultation, Ella will do her best to make reasonable adjustments at no additional charge.

Requests made after 7 days may require booking a new appointment.

Refund Policy

Hair By Ella does not offer refunds on completed services.

If you are unhappy with the outcome of your appointment, please reach out so we can discuss possible solutions.

Cancellation Policy

We kindly ask that appointments be rescheduled or canceled at least 24 hours before the scheduled appointment time.

First Late Cancellation or No-Show

If an appointment is missed or canceled with less than 24 hours notice for the first time, no fee will be charged.

However, a card on file will be required before booking future appointments.

Second Late Cancellation or No-Show

If a second late cancellation or no-show occurs, 50% of the scheduled service total will be charged to the card on file.

Late Arrival Policy

If you arrive more than 15 minutes late, your appointment may need to be shortened or rescheduled.

This helps ensure all scheduled clients receive the time reserved for their appointment.

Appointment Policies

Please arrive on time for your appointment.

If you are unsure about what service to book, feel free to reach out before scheduling and Ella will be happy to help guide you to the correct service.

Questions

If you have any questions about these policies, please contact Hair By Ella directly before booking your appointment.